Privacy Policy

At CheapMed, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, place an order, or interact with our services.

By using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information:

  • Personal details (name, email address, phone number, shipping and billing address)
  • Order details (products purchased, payment method, order history)
  • Device and usage information (IP address, browser type, pages visited, time spent on site)
  • Communication data (emails, chats, reviews, messages)

We collect this information through:

  • Website forms (checkout, contact, account registration)
  • Cookies and analytics tools (with user consent where applicable)
  • Email or direct communication

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Send order confirmations and shipping updates
  • Respond to customer support requests
  • Improve website functionality and user experience
  • Send promotional or product updates (only if you opt in, and you can opt out anytime)

3. Legal Basis for Processing (UK Customers)

We process personal data based on:

  • Order fulfillment and contractual necessity
  • Legitimate business interests (such as improving services)
  • Customer consent (for marketing communications and cookies)

4. How We Protect Your Data

We use secure servers, encryption, and restricted access controls to protect your personal information. All payments are processed through secure and trusted payment gateways. We do not store sensitive payment details on our servers.

5. Cookies and Tracking Technologies

We use cookies to:

  • Remember user preferences
  • Analyze website traffic and usage trends
  • Improve advertising relevance through permitted advertising platforms

You can manage or disable cookies through your browser settings. By using our website, you consent to the use of cookies where applicable.

6. Third-Party Services

We may share your data with trusted third-party partners only when necessary to operate our services, including:

  • Payment processors
  • Shipping and logistics providers
  • Marketing and communication tools

We do not sell or rent personal data to third parties.

7. Data Retention

We retain personal data only for as long as necessary to fulfill orders, comply with legal obligations, and improve our services.

8. Your Rights

Customers have the right to:

  • Access the personal information we hold
  • Request correction or deletion of personal data
  • Opt out of marketing communications at any time

To exercise these rights, please contact us:

📧 Email: contact@cheapmed.co.uk

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: contact@cheapmed.co.uk
📍 Address: 1125, Palladium Mall, Yogi Chowk, Surat, 395011, India